FAQs
We provide aged care, disability care, community nursing, injury insurance, allied health, and private pay services.
How do we pay for the services?
The majority of our services are paid for by government funding programmes, ie HCP (aged), NDIS (disability), NIISQ (injury insurance), DVA (community nursing) and CarersGateway (respite). Note: these funding programs may require an own-contribution under Income Tested Fee provisions as per government guidelines. Only when these government funding sources are not available and/or inadequate will we enter into a Private Pay agreement.
Are you an approved/registered provider?
Yes, we are approved/registered to provide all the services under the government funded programs listed above.
How often will I see the Care Management team?
You will have in-person visits from the Care Management team at least quarterly and as often as you require changes to your Care Plan .
Can I talk to the owner?
Yes, the owner works in the business on a daily basis and is available to meet in-person.
What services do you provide?
We provide aged care, disability care, community nursing, injury insurance, allied health, and private pay services.
How do we pay for the services?
The majority of our services are paid for by government funding programmes, ie HCP (aged), NDIS (disability), NIISQ (injury insurance), DVA (community nursing) and CarersGateway (respite). Note: these funding programs may require an own-contribution under Income Tested Fee provisions as per government guidelines. Only when these government funding sources are not available and/or inadequate will we enter into a Private Pay agreement.
Are you an approved/registered provider?
Yes, we are approved/registered to provide all the services under the government funded programs listed above.
How often will I see the Care Management team?
You will have in-person visits from the Care Management team at least quarterly and as often as you require changes to your Care Plan .
Can I talk to the owner?
Yes, the owner works in the business on a daily basis and is available to meet in-person.